![MNsure Trying to Fix ‘Life Event’ Changes Backlog](http://townsquare.media/site/67/files/2013/10/MNsure.jpg?w=980&q=75)
MNsure Trying to Fix ‘Life Event’ Changes Backlog
ST. PAUL, Minn. (AP) - Minnesota's new health insurance exchange is struggling with a backlog caused by changes to coverage through the online marketplace.
State, county and health exchange officials tell reporter the MNsure system has made recording of "life events," including births, marriages and address changes, a slow and difficult process. In Dakota County, it took months for nearly 80 new moms to get their infants added to their insurance.
MNsure plans to hire 15 additional employees to help address a backlog of thousands of changes.
Officials said only a few of those backlog cases are thought to involve babies, and they say exchange and state officials have been getting life events into the system in emergency situations. But they say the system isn't where they want it.
More From AM 1240 WJON
![Mnsure Warns of Insurance Scams](http://townsquare.media/site/67/files/2023/01/attachment-Cover-5.jpg?w=980&q=75)
![Upsala’s Camp Lebanon Cancels Summer Youth Retreats for 2020](http://townsquare.media/site/65/files/2020/05/camp-lebanon-go.jpg?w=980&q=75)
![MNsure rates to hold steady in 2020, show market stability](http://townsquare.media/site/67/files/2017/07/mnsure_630x420.jpg?w=980&q=75)
![MNsure Announces 7-Week Enrollment Period for 2020 Coverage](http://townsquare.media/site/67/files/2017/07/mnsure_630x420.jpg?w=980&q=75)
![MNsure Reports Record of Nearly 124,000 Health Care Sign-ups](http://townsquare.media/site/67/files/2018/03/Doctor.jpg?w=980&q=75)
![Enrollment Open for Minnesota’s Health Insurance Marketplace](http://townsquare.media/site/67/files/2016/03/cancer-screening.jpg?w=980&q=75)
![Insurers Seek Lower Premiums in Minnesota Individual Market](http://townsquare.media/site/67/files/2018/03/Doctor.jpg?w=980&q=75)
![MNsure CEO Steps Down for New Job](http://townsquare.media/site/67/files/2015/02/mnsure_630x420.jpg?w=980&q=75)
![Minnesota Sees Surge in Residents Without Health Insurance](http://townsquare.media/site/67/files/2017/08/Capitol-Stock-Image-WJON.jpg?w=980&q=75)