Lawmakers Hear Headaches With Minnesota’s New License System
ST. PAUL, Minn. (AP) _ Car dealership managers, motor vehicle service employees
and frustrated drivers are sounding off about problems with the state's new
computer system for license plates and tabs.
The state rolled out its replacement for a 40-year-old mainframe in July. The
Minnesota Licensing and Registration System was delayed by years and cost more
than $90 million -- double its original budget.
And it hasn't been a smooth launch. Frustrated registrars and others told
lawmakers Monday that technological issues have led to long lines at motor
vehicle services offices and delays in issuing license plates.
Kyle Allison from Luther Hopkins Honda says they issue two or three temporary
permits while customers wait for new plates.
Department of Public Safety Commissioner Mona Dohman says they've made vast
improvements and are still working on fixes.