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Expanded Senior Help Line Sees Uptick in Use [AUDIO]



UNDATED – An expansion of a government service for seniors has seen staggering success in a few short months.

The Senior LinkAge Line: A One Stop Shop for Minnesota Seniors initiative is an expansion of a pre-existing call service that connects people with answers to their state service-related questions.

But, after the program grew in September to include information on more programs and services, it’s served over 30,000 Minnesotans.

The program is operated by the Minnesota Board on Aging, and the organization’s director, Jean Wood, attributes the success of the linkage line to the fact that it HAD previously existed – just in a more limited form.

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Through the line, seniors can connect with a live operator who can answer questions and/or connect them with any state department.

Wood says, later this year, they’re hoping to use the line to connect seniors with volunteer and employment opportunities in their communities.

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